FAQ
Registration
- What is www.morbiproperty.com is all about?
www.morbiproperty.com is premium property portal for Morbi. This site provides various real estate solutions for individuals, real estate agents/brokers and builders/developers. You can post your properties or requirements, search wide range of real estate listings, contact advertisers for free, upload property photos and lot of other interesting things related to real estate needs. This site is a unique platform to grow your business if you are a property dealer or a builder.
- Who can register on www.morbiproperty.com?
Anybody who is looking for properties in Morbi from around the world may register on our site. The person should read our terms and conditions as well as privacy policy for specific details.
- Why should I register on www.morbiproperty.com ?
www.morbiproperty.com is unique property portal that allows you to do tons of things for your real estate needs. Many features can be accessed by registered members only so to take full advantage of this site you should definitely register. Moveover, registration is absolutely FREE!
- Will I be able to login on www.morbiproperty.com immediately after registration ?
Yes you may start using your profile immediately after verification step is completed. This step is one click process. Simply follow the instructions given in your verification email to instantly activate your profile.
- How to register on www.morbiproperty.com ? How much does it Cost ?
Simply click on 'Register Now' link on home page of www.morbiproperty.com. Fill up the form and that's all you will get confirmation of your registration by email. Registration is absolutely FREE!
- What would be needed to register on www.morbiproperty.com ?
All you need is an email account and phone numbers where somebody can reach you. All communication from our team will be done using this contact information.
My Account
- How to edit my profile details ?
Once you login, you can edit your profile details any time by clicking on 'Edit Profile Details' on your dashboard.
- How can I change my password?
Once you login, you can change your password any time by clicking on 'Change Password' on your dashboard.
- Why do I see email verification page after login?
In order to verify your email account, we send an email with verification code and link at the time of your registration. You may follow instructions in that email to verify your email. If you have not finished this step, you may see this screen everytime after you login. If you have not received this verification email, you can click on 'Send Verification Email' button. Please make sure you check your spam folder and add our noreply@rajkotproperties.com to your safe contact list.
- How to retrieve forgotten username and/or password?
Click on the “Forgot Password” link on the login page. Provide your username or email registered with us and click on button. You will received an email with your registration details to the specified email address. If the email is not valid you will see the message
- What is 'Bookmarks'?
You can manage your bookmarked items from this page. You can directly jump to your favorite property, requirement, agent or builder listing. You can delete an item at anytime.
- What is 'Saved Search'?
You can manage your predefined search for properties and requirements. This page allows you to execute your saved search at anytime and you can quickly browse thru search result. You can delete any saved item at anytime.
- How can I add fund to my account? Will my fund expire?
You can add fund by any of these options. Payment by cash at our office, will be available immediately. Online direct deposit to our bank account, will be available once transfer completes and we receive confirmation. Payment by check, will be available once check clears and we receive confirmation. Payment by credit card through PayPal, will be available once we receive money in our bank account from PayPal. Please find the complete details about how to make payment on this page. Please call us if you have any doubts before making payment to any of our sales person. No, Your fund NEVER expires.
Post Property
- How can I add property (for sell/rent) to my account?
First login using your details. Click on 'Add New Property' on dashboard or click on Properties > 'Add Property' in left navigation panel. Simply fill up the required details and your property will be added to your account. All properties are subject to approval by our screening team.
- How to post a property ad?
Login using your details and go to 'Advertisement > Post New Ad'. Select 'Property' radio button. All your 'Ready for Ad' properties will be listed in the dropdown below. Select the ad listing type from the dropdown click on 'Post Ad'. Your property will be live immediately.
- How can I add photos for my property?
Login using your credentials. Click on 'Properties > Manage Property Photos'. On this page you can select the property first and then upload the photo. All photos are screened before they appear on our site. You may delete photos at anytime from the same page.
- What is default property photo? How can I set one for my property?
When user searches for properties, we show default photo along with basic property details on search result page. If you upload only one photo, it will be automatically become default after approval. If you upload multiple photo, simply click on the 'Set as Default' link under the photo on 'Manage Property Photos' page. If you delete a default photo and if you have more photos, system will automatically make the oldest photo as default.
- Will my property be live immediately after I add it to my account?
All properties will be screened by our team before it can go live. Once approved, a property will show status of 'Ready for Ad'. You can check the status of your property from 'Properties > Manage Properties' to see if it is 'Ready for Ad'. Approval process is fast and generally your property will be available to go live quickly.
- How much does it cost to post property ad?
Several ad packages are available to post a property ad. In order to buy an ad package you need to login first. Once you login, click on 'Advertisements > Buy Ad Package'. On this page just fill up the required quantity you would like to purchase and place final order. You can use your ad package immediately after purchase. So if you have not registered yet, please register and login to view our rates.
Right now promotional offer is going and we are giving few ad listings for FREE. Simply register and check your mailbox. - Why should I advertise my property on www.morbiproperty.com ?
Our website has thousands of visitors who are looking for various properties. www.morbiproperty.com is number one on major search engines and traffic is growing exponentially. If you are willing to sell/rent your property, simply post your property ad and get numerous inquiries from real time buyers/tenants. Advertising cost is extremely low so that anybody can afford it and get huge response compared to any traditional print media ads. Moreover, unlike print media you get full statistics of your ads as well as contact details of interested visitors. You will be immediately notified by email/SMS for any response to your ad. There are plenty of features that are specifically cattered to various real estate needs. We assure you highest satisfaction with our great customer support. So these are just few reasons you should definitely register and post your property today.
- How Can I post new ad for the same property once its ad expires?
Once a property ad expires, that property will be automatically show 'Ready for Ad' status. You have to follow the same steps to post a property ad described as above in the same section.
- Can I edit my property details, if it is live?
Yes, you can edit any property details as many times as you want. All modification except text changes will update live property immediately. All text changes are subject to approval by our team.
- Can I remove current photos and add new ones if my property is live?
Yes, follow the same steps to upload property photos as described above in the this section. Once you delete photos it will be removed from live ad immediately. New photos will be screened before it will appear with your property ad.
- If I receive overwhelming response to my property ad, How can I hide it temporarily?
First login using your credentials. Click on 'Advertisements > Manage Ads' in left navigation. On this page you will be able to view all your live properties. You can 'hide/unhide' any ad by cliking on 'Hide/Unhide' button at any time. Please do remember that this does not change the ad expiration date.
Post Requirement
- How can I add property requirement(for buy/rent) to my account?
First login using your details. Click on 'Add Requirement' on dashboard or click on Requirements > 'Add Requirement' in left navigation panel. Simply fill up the required details and your property will be added to your account. All properties are subject to approval by our screening team.
- How to post a property ad?
Login using your details and go to 'Advertisement > Post New Ad'. Select 'Requirement' radio button. All your 'Ready for Ad' requirements will be listed in the dropdown below. Select the ad listing type from the dropdown and click on 'Post Ad'. Your requirement will be live immediately.
- Will my property be live immediately after I add it to my account?
All requirements will be screened by our team before it can go live. Once approved, a requirement will show status of 'Ready for Ad'. You can check the status of your property from 'Requirements > Manage 'Requirements' to see if it is 'Ready for Ad'. Approval process is fast and generally your requirement will be available to go live quickly.
- How much does it cost to post requirement ad?
Several ad packages are available to post a property requirement ad. In order to buy an ad package you need to login first. Once you login, click on 'Advertisements > Buy Ad Package'. On this page just fill up the required quantity you would like to purchase and place final order. You can use your ad package immediately after purchase. So if you have not registered yet, please register and login to view our rates.
Right now promotional offer is going and we are giving few ad listings for FREE. Simply register and check your mailbox. - Why should I advertise my requirement on www.morbiproperty.com ?
Our website has thousands of visitors who are looking for buyers and tenants. Our site www.morbiproperty.com is number one on major search engines and traffic is growing exponetially. If you are willing to buy/rent-in a property, simply post your requirement ad and get hundreds of inquiries from real time property owners. Advertising cost is extremely low so that anybody can afford it and get huge response compared to any traditional print media ads. Moreover, unlike print media you get full statistics of your ads as well as contact details of prospective interested visitors. You will be immediately notified by email/SMS for any response to your ad. There are various search options that will allow you to acquire your dream property quickly. We assure you highest satisfaction with our great customer support. So don't wait and just register and post your property today.
- How Can I post new ad for the same requirement once its ad expires?
Once a requirement ad expires, that requirement will be automatically show 'Ready for Ad' status. You have to follow the same steps to post a requirement ad described as above in the same section.
- Can I edit my requirement details, if it is live?
Yes, you can edit any requirement details as many times as you want. All modification except text changes will update live requirement immediately. All text changes are subject to approval by our team.
Featured Listings
- What is featured listings? Which options are available?
All featured listings are displayed on our home page. They will be continuously refreshed several times so that all of them gets equal exposure. There are four featured sections. 'Featured Property Gallery' for properties. 'Featured Real Estate Projects Gallery' for latest builder projects. 'Featured Agents/Brokers Gallery' for real estate agents/brokers/dealers. 'Featured Builders/Developers Gallery' for property developers/builders.
- Is there any advantage for featured listings?
Yes, All featured listings are showcased on home page and gets 30 to 40% more response than regular listings. Our site visitors are always keen to explore these featured sections. So any featured ad will get highest response and advertiser is more likely to get good.
- If I post my ad using home page featured listing, will it appear on inner search result other than home page as well?
Yes, all of our featured ad listings do appear in inner search result as well. They will be highlighted by different color and and featured image to emphasize during search result. Most of the site visitors are more interested in featured listings.
Builder Microsite
- What is builder microsite? What does it contain?
A builder microsite is fully customized white label builder project website within www.morbiproperty.com . All microsite projects are displayed on home page under 'Featured Real Estate Projects Gallery'. A microsite contains overview about projects with amenities, internal or external features. You can upload brochures, project photos, floor plans, location map. User can add/update properties within this project directly from his microsie navigation panel. Any interested customer can directly contact builder by sending personal email from within the microsite.
- I am a builder, How can I create my project microsite? What is needed from me?
We build this site for you initially. You just need to first purchase microsite ad package. Once that package is available to use you need to provide all the brochures, photos, floor plans, location maps, overview and other text data. You can decide which layout you want to use for your microsite. Once we have all this information we create you site within one day .You can then manage photos, properties and few other items on your own.
- Can I have multiple microsites for my different projects? Do I need to register multiple times?
Yes, you can have as many microsites as you want. No, You can manage all of them within one account. Simply buy more number of microsite ad packages so that you can use it for different projects. You should provide all the data needed to create your site initially.
- Why should I go for microsite?
Simply to get highest exposure of you project. www.morbiproperty.com is number 1 real estate portal for Rajkot. Thousands of visitors are searching for their dream property everyday. As all microsites are listed on our home page, customer will be able to browse your entire project virtually without visiting your location physically.And you would be able to find a potential customer inquiries quickly. Unlike traditional media we also have full statistics about microsite traffic. You can get response immediately by email/phone/SMS. The advertising cost using microsite is extremely low compared to any printed media, while giving lot of special features that is not available with them. Best of all, your advertisement runs online 365 days/24 hours with no extra worries.
- Can I renew my microsite once it expires? Do I have to register again and do all process from scratch?
No, simply buy a new microsite ad package and call us or email us. We will renew your site immediately and that's all. You can renew it as many times as you want.
Search
- Do I need to register to search on www.morbiproperty.com ? Can I contact advertiser as well?
No, you can search for properties, requirements, agents or builders without registering. However if you want to contact any advertiser you need to register first. You may send inquiries to any builder projects without registering.
- How to search for properties?
There are various options available for searching properties. Basic search allows you to search by commonly used search fields. Advance search allows you to customize lot of other search parameters as well. Moreover, you can search properties directly by its property number.
- How to search for property requirements?
There are various options available for searching requirements. Basic search allows you to search by commonly used search fields. Advance search allows you to customize lot of other search parameters as well. Moreover, you can search requirements directly by its requirement number.
- How to search for property agents/brokers?
You can search for agents by clicking on 'Search > Search Agents' from top navigation menu or from left navigation menu. Simply enter your search criteria on this page and click on search.
- How to search for property builders/developers?
You can search for agents by clicking on 'Search > Search Builders' from top navigation menu or from left navigation menu. Simply enter your search criteria on this page and click on search.
- How to search for latest builder projects?
You can search for agents by clicking on 'Search > Search Projects' from top navigation menu or from left navigation menu. Simply enter your search criteria on this page and click on search.
- Can I save my search criteria? How can I edit it?
Yes, you can save your search criteria and execute later at any time. This allows you to browse properties, requirements quickly. Moreover you can customize specific search and save with meaningful name, for example 'All residential between 1lac to 50lac'. You can edit any saved search by clicking on search name from 'My Account > Saved Search'.
- Why do I see 'You have already Contacted' message on search result page?
You can contact any advertiser for a particular ad only once. After that you can always communicate with him by his email/phone numbers. That's why you will see this message if you have contacted an advertiser. This allows you to directly contact him/her for further discussion privately.
General
- Do I need to register to contact advertiser? How can I contact him?
Yes, only registered members can contact advertiser. Once you are registered you may login and start your search. You can contact advertiser directly on search result page or on details page by clicking on 'Contact Advertiser' link. Simply fill up your details in the contact message box and click on 'Send'. Once you send message to any advertiser, his contact details will be displayed to you immediately. We want to give quality experience to our members. The advantage of this restriction is that only serious people would be contacting our advertisers.
- How do I get response for my ad?
All response to you ad is stored in your message box. After login, click on 'Message Box > Received' to view your messages. If a message is new it will be listed in using bold fonts. You will be able to find out about who sent the message, his/her contact details, for which item they are interested in and when the message was sent.
- How do I get contact details of the advertisers whom I have contacted?
All response sent by you is stored in your message box. After login, click on 'Message Box > Sent' to view your messages. If a message is unread it will be listed using bold fonts. You will be able to find out about whom you sent the message, his/her contact details, for which item you are interested in and when the message was sent.
- Can I download details of users who have sent response to my ad as well as advertisers whom I have contacted?
Yes, you can download all of your received and sent messages. First login and then click on 'Message Box > Received' or 'Message Box > Sent'. Click on 'Download Messages' link at top right, on this page select the options and click on 'Generate File'. You may create file in plain text(compatible with notepad) or open office xml format(Compatible with Open Office/MS Excel or Similar Applications). Once the file is generated, simple click on file name to download and save on you computer. You can download your messages as many times as you want. All messages will be available up to 7 days after an ad expires.
- What is 'Ad Package Validity'? Will it expire if I don't use it?
Yes, any 'Ad Package' purchased must be used before it expires. Remember, no refund is given for expired ad packages, nor do its cost can be used to buy new ad packages.
- Can I renew my ad once it expires?
Yes, you just need to buy similar ad package to post the same ad. You can just simply follow the same steps to post a new ad described on this page. You can renew ad as many times as you want.
- What are bulk ad packages? Is there any discount compared to single listings?
Bulk ad packages has multiple ad listings. For example, a package named 'P - B20/30 Days Ad' will allow you to post 20 property ads for 30 days. Yes all bulk packages saves you lot of money and time. This kind of packages are suitable if you want to post multiple ads in short period of time.
- Why don't I receive response by SMS for my ads? Can I enable/disable this feature?
Please login and go to 'Edit Profile Details' page. Make sure that 'Enable SMS' option checked and you mobile number is entered correctly. You can always change this setting if you don't want to receive SMS.
- Why should I verify my mobile number?
Prospective customers are likely to call on verified mobile numbers to discuss further. Verified numbers will be displayed with a special image when user contacts advertisers. Ads with verified mobile numbers do get good response by phone and SMS from interested visitors.
- How can I tell my friends about properties/requirements on www.morbiproperty.com ?
Simply click on 'Tell A Friend' button on property/requirement details page and fill up the required information. Your friend would receive an invitation to sign up and enjoy this fantastic site. You can refer as many friends as you like.
- Why does ad shows 'Brokers Are Welcome' or 'Direct Party Only'?
If an ad shows that 'Brokers are welcome', that means the advertiser is willing to hear from both direct party as well as broker who may help him find a suitable client for his needs. While ad showing 'Direct Party Only' means the advertiser is willing to hear from direct party only for final transaction. Broker should avoid contacting such kind of advertisers.
- Can I contact the same advertiser for different ads separately?
Yes, you may definitely contact advertiser for different ads by sending different messages. That allows you to keep track of your interest using your 'Sent' messages in each individual property or requirement. At the same time advertiser also becomes aware about your interest in multiple ads he has posted.
- What is your refund policy? Can I get refund for my unused ad packages or remaining balance?
There is absolutely NO refund for ad packages you have purchased, whether you use it or not. Besides, we don't guarantee certain number of response for any kind of ad on our site. So once you place an order for ad package, there will be no refund for that. Secondly, you can not request us to change your ad package for the ones you have not used (No Exchange).
Yes, you may get refund from your available money with 10% administration charge at anytime. - What is an ad package?
An ad package allows you to post ad on www.morbiproperty.com. Below is the detailed description about the ad package columns on 'Buy Ad Packages' page.
Ad Package Name: Unique name of the ad package to identify what it is for easily Ad Type: Type of Ad (Property, Requirement, Agent/Broker, Builder/Developer, Microsite Project) Package Valid for (Months): Number of months before the ad package expires if not used Package Bulk Quantity: Number of ad listings in the ad package, this value will be greater than 1 for bulk ad packages Ad Duration (Days): Number of days the ad will be live on our site. First day starts from the posting date Unit Cost (Rs.): Unit cost of the ad package Quanity: Number of quantity you would like to purchase Sub Total: Quantity x Unit Cost - Can I edit my property or requirement if it is live?
Yes, you may edit only certain details when a property or requirement is live. Few things can not be changed once a property or requirement is added. All text changes are subject to approval from our screening team.
- Why don't I see 'View Contact Details' or 'Bookmark' button for the ads I have posted, when I am logged in?
Simply because you can not send message to yourself. Neither you would want to bookmark your own property. This features are designed to let other user contact you or bookmark your property/requirement. If a property/requirement is posted by you you will see 'Posted By: (You)' on search result as well as details page.
- Why don't I get my mobile verification code by SMS?
Sometimes when the SMS service is out of service temporarily, You won't be able to get verification SMS code. In this case you may request verification SMS after few hours. If you still don't get SMS, please contact our support team.
- Can I put my email and phone numbers in text fields while adding property or requirement or writing about my company?
No, you can not mention your contact details (email or phone numbers) in any of the text fields. The reason we don't allow this is because any user can put any email or mobile or land line numbers. Those contact details might belong to somebody else who might have not even registered on this site. Secondly various spam engines do scan these details freely and they can misuse them. In such case we can not determine nor even stop such kind of misuse. So you should always avoid entering your contact information directly in any of the text fields other than when it is specifically described to enter such information.
- When would my property or requirement details will be disapproved?
In following situations our screening team will disapprove your property and/or requirement.
If you have entered your contact details in description or other text fields
If you have entered garbage text or bad words or explicit content
If you have entered any malicious scripts or potentially dangerous content to harm this site
If you have entered any kind of abusing or other law violating content
If you have entered any copyrighted dataSo simply avoid entering such data at all the time. Please contact us if you have any doubts about certain information.
Advertising Options
- What options are available for individual user (Property owners or seekers)?
First you should register as an individual user. You can post ad for your property, requirement by using any of several ad packages. Individual user can also post home page featured ad for a property.
- What options are available for agents/brokers?
First you should register as a broker/agent user. You can post ad for your property, requirement or list your company by using any of ad packages. Agent/Broker can also post home page featured ad for a property. Besides, agent/broker may also list his/her company profile using home page featured agent/broker gallery.
- What options are available for builders/developers?
First you should register as a builder/developer user. You can post ad for a property, requirement or list your company by using any of ad packages. Builder/Developer can also post home page featured ad for a property. Besides, you may also list his/her company profile using home page featured builder/developer gallery. If you want to advertise your entire project, you may use our microsite solutions.